Frequently Asked Questions
Everything you need to know about your SOLSKIN journey.
Are SOLSKIN products suitable for sensitive skin?
Yes, our formulas are dermatologist-tested and specifically designed to be gentle yet effective. We avoid harsh synthetic fragrances and parabens to ensure compatibility with sensitive skin types.
How can I track the status of my order?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's journey in real-time.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return the product within 30 days of delivery for a full refund or exchange.
Does SOLSKIN test products on animals?
Absolutely not. SOLSKIN is a 100% cruelty-free brand. We do not conduct animal testing on any of our ingredients or finished products, nor do we work with suppliers who do.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated automatically at checkout.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless and secure checkout experience.